Problems with Hobby King orders

On March 20th, I placed an order for some lipo battery packs and other items from the Hobby King USA warehouse and I was going to pick the order up at Pembina, ND parcel pick up service. The items were shown all in stock and from the Hobby King USA warehouse. As you can see from the order status the items got changed to Hobby King International warehouse and some of the items were on back order. Clearly problems with the Hobby King web site ordering process.

So due the change in the warehouse and the backordered items, I cancelled this order and waited for my refund.

Also note the price of the Zippy Flightmax 2200mah 3S1P 40C lipo packs SKU Z22003S-40 at $9.99each, the price was the same shown in the HK USA and International warehouses.

I placed a new order on March 29th after my refund arrived back in my Visa account via Pay Pal.

During this interval from March 20 to March 29, Hobby King offered free Fed Ex ground shipping shipping for an order over $50.00US so I decided to place a smaller order over $50US to take advantage of the free shipping.

I got the items from the USA warehouse into my cart - the price of the Zippy Flightmax 2200mah 3S1P 40C lipo packs SKU Z22003S-40 were $9.99each. When I went to check out the items showed as coming from the International warehouse and the FedEx shipping charge was $28.00.

I went back to my cart - made the items from the USA warehouse again, checked the prices and the USA warehouse again, the the price of the Zippy Flightmax 2200mah 3S1P 40C lipo packs SKU Z22003S-40 were $9.99each and went to the checkout. 

During the checkout the price of the the price of the Zippy Flightmax 2200mah 3S1P 40C lipo packs SKU Z22003S-40 went from $ 9.99 to $13.63 each. 

Because I was focused on the order coming USA warehouse to qualify for the free shipping and I was only looking at the shipping amount,  I did not notice the price of the Zippy Flightmax 2200mah 3S1P 40C lipo packs SKU Z22003S-40 had changed from cart to checkout by $3.64 for an increase of 6 x $3.64 = 21.84.

Hobby King has asked for screen shots of this price jump, but really who takes screen shots during ordering?

There are problems with the Hobby King website ordering and the check out process - for the warehouses to keep changing and the prices to change from cart to checkout.

Here is a example from yesterday showing Hobby King website price issues.

I did a search for 3S-5000mah Lipo packs on sale - I get a result of a Turnigy 3S5000 60C at $29.99,

I click on the pack for more information and now get a price of $39.29 from the USA warehouse or a price of $37.30 from the International warehouse - what happened to the $29.99 price, see the photos below.

Clearly pricing issues on the  Hobby King website and that is how my price for the Zippy Flightmax 2200mah 3S1P 40C lipo packs SKU Z22003S-40 at $9.99 each went to $13.63 each.

Clearly pricing issues on the  Hobby King website and that is how my price for the Zippy Flightmax 2200mah 3S1P 40C lipo packs SKU Z22003S-40 at $9.99 each went to $13.63 each and I did not see the web site price glitch on my order.